Permanent Vacancy for Service Advisor Needed at Clicks Group
Job Description
Vacancy for Service Advisor Needed at Clicks Group
Job Location: Klerksdorp
Job Type: Permanent
Application Closing Date: 2026/05/15
JOB DESCRIPTIONS:
Our client is urgently looking for the qualified Service Advisor to start working ASAP. Clicks Group requires the services of reputable Service Advisor. You may apply before deadline in case you are interested and have required qualifications as short-listed below.
REQUIRED QUALIFICATIONS:
The applicant wishing to apply for this job must meet the following qualifications;
- Must have Grade 12/ National Certificate
- Must have relevant Retail/Business Management qualification.
REQUIRED SKILLS AND COMPETENCIES:
The applicant must have the following skills and competences
- Must have uUnderstanding and application of financial management principles
- Must have retail/FMCG background and understanding of merchandising and promotions principles
- Must have knowledge of stock, cost, risk and compliance management procedures
- Must have knowledge of customer service excellence
- Must have knowledge of labour legislation and IR practices
- Must have knowledge of competency based interviewing
- Must be results and target driven
- Must have sound managerial skills
- Must have planning and organising skills
- Must have problem-solving skills
- Must have strong customer orientation
- Must have good communication skills
- Must have computer literacy
- Must have numeracy skills.
DUTIES AND RESPONSIBILITIES:
The successful candidate will have to implement the following duties but not limited to:
- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company’s policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
NB: Only successful applicants will be contacted. If you haven`t been contacted within two weeks after the closing date, please consider your application as unsuccessful. All applications must be done online before closing date.
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